Accounts/Billing
Dashboards
Billing
Plans
Legal
Channels
Limits
- Why is the Channels connection count in the dashboard is much higher than the user counting in Google Analytics?
- How are connections counted?
- How is my message count calculated in Channels?
- When are "Your account has hit its usage limits for today" emails triggered?
- Why do my Channels metrics graphs and stats numbers show different values?
- What are the maximum number of channels supported per application?
Connecting
- How can I turn off Stats collection in Channels?
- How can I stop Channels users going offline for an instant when they navigate between pages?
- Do you plan to add a connection timeout feature to the Channels pusher-js client library?
- Managing Channels keys in Mobile Apps
- What ports do I need to open in my Firewall to allow Channels to connect?
- I’m having problems with the reliability of my clients connections to Pusher, what can I do?
Subscribing
Webhooks
- What WebSocket Protocols does Channels support?
- Can you give me a list of IPs that Pusher Channels webhooks will be sent from?
- Why is my server not receiving webhooks -Channels?
- How can my server be notified when users join or leave a presence channel?
- Why am I receiving "WebSocket us closed before the connection is established" error messages?
Presence
Events
- How do I implement message (event) history for Channels?
- Why don't messages arrive in order?
- How do I trigger an event from a Bash shell script?
- Does Channels store a history of events and messages?
- How do I enable Client Events within my Application?
- Does Channels Guarantee Message Delivery to Clients?
Troubleshooting
- How can I investigate why Channels messages are not being received by clients?
- Reporting Bugs and Technical Issues
- How can I use the Channels debug console and event creator?
- We are seeing timeouts from the Pusher Channels API
- How can I perform connectivity diagnostics for my version of pusherjs?
- How can I debug my Channels webhooks?