Accounts/Billing
Dashboards
- What should I do if I can't sign in or sign up to the Beams / Chatkit dashboard with my Google or Github account?
- What should I do if I can't sign in or sign up to the Channels dashboard with my Google or Github account?
- How Can I Add Collaborators To My Chatkit Instance?
- How Can I Add Collaborators To My Beams Instance?
- How can I delete my Chatkit/Beams account?
- How do I update my Beams and Chatkit account email address?
Billing
- My credit card has been declined
- Can I switch to invoice billing for my Product subscription?
- How can I change the account name or billing address that appears on my Channels statement?
- Can I pay for Channels via Paypal?
- Can I pay for Channels using Amex?
- How can I get the billing statements for my Channels account?
Plans
- I have upgraded my Channels collaborator account instead of the app owner account, what now?
- How can I downgrade my Beams plan?
- How can I downgrade my Chatkit plan?
- How can I upgrade my Beams plan?
- How can I upgrade my Chatkit plan?
- How can I upgrade my Channels Plan?