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  2. Accounts/Billing

Accounts/Billing

Account Information

  • How we’re taking care of your realtime infrastructure - Covid-19

Dashboards

  • How can I reset my password for the Pusher dashboard?
  • How Can I Add Collaborators To My Beams Instance?
  • How do I update my Pusher account email address?
  • How can I add teammates as collaborators to my Channels app?
  • How do I transfer app ownership from one Channels account to another?
  • How can I delete my Pusher account?

Billing

  • How can I update my billing details for Beams?
  • My credit card has been declined
  • Can I switch to invoice billing for my Product subscription?
  • How can I change the account name or billing address that appears on my Channels statement?
  • Can I pay for Channels via Paypal?
  • Can I pay for Channels using Amex?
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Plans

  • I have upgraded my Channels collaborator account instead of the app owner account, what now?
  • How can I downgrade my Beams plan?
  • How can I upgrade my Beams plan?
  • How can I upgrade my Channels Plan?
  • How does my Channels plan level affect the limits of my apps?
  • How can I downgrade my Channels plan?

Legal

  • How can I comply with HIPAA when using Pusher Beams?
  • What hosting provider/s and other subprocessors does Pusher use?
  • Where can I find your cookie policy?
  • Does Pusher track and use IP addresses?
  • How can I comply with HIPAA when using Pusher Channels?
  • Can I sign a DPA with Pusher?
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