Troubleshooting
- Why am I seeing the error "There was a problem creating your WebHook, please try again" when trying to add a Channels WebHook?
- What can I do if my Channels instance is deallocated?
- My Channels application is encountering an error code, what does this mean?
- Why does my Channels event report error "The 'pusher' namespace is reserved for internal usage"?
- What is meant by Channels error 4200?
- How can I investigate why Channels messages are not being received by clients?
- Reporting Bugs and Technical Issues
- How can I use the Channels debug console and event creator?
- We are seeing timeouts from the Pusher Channels API
- How can I perform connectivity diagnostics for my version of pusherjs?
- How can I debug my Channels webhooks?
- Why am I receiving the 'Invalid key in subscription auth data' error?
- I receive "Invalid signature: Expected HMAC SHA256" error – what is that?
- Why don’t I receive notifications when my IOS or Android Channels app is in the background?
- Why can't I connect to Channels
- What is meant by Channels error 1006?
- Why am I receiving error "Pusher : error : Unsupported event received on socket <event_name>"?
- Why is my user stuck in a Presence Channel?
- Why am I seeing errors in my browser console saying that I can’t reach stats.pusher.com?
- How does Pusher Channels protect against denial-of-service attacks?
- What can cause 401 Unauthorized from the Channels REST API?
- What does the "Unsupported event received on socket <event_name>" error mean?
- What does the Timestamp expired response from REST API mean when triggering an event?