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Troubleshooting

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  • How Has Pusher Been Affected By The Log4J Vulnerability (CVE-2021-44228)?
  • Reporting Bugs and Technical Issues
  • How Can I Perform Connectivity Diagnostics For My Version Of Pusher-JS?
  • We Are Seeing Timeouts From The Pusher Channels API - What Can We Do?
  • How Can I Use The Channels Debug Console And Event Creator?
  • What Is Meant By Channels Error 1006?
  • Why Can't I Connect To Channels?
  • Why Am I Receiving The 'Invalid key in subscription auth data' Error?
  • How Does Pusher Channels Protect Against Denial-Of-Service Attacks?
  • Why Is My User Stuck In A Presence Channel?
  • What Does The 'Timestamp Expired' Response From The Channels Rest API Mean When Triggering An Event?
  • Why Am I Receiving The "Invalid signature: Expected HMAC SHA256" Error?
  • Why Am I Receiving "Websocket Is Closed Before The Connection Is Established" Error Messages?
  • Why Don’t I Receive Notifications When My Ios Or Android Channels App Is In The Background?
  • How Can I Debug My Channels Webhooks?
  • What Does The "Unsupported event received on socket <event_name>" Error Mean?
  • What Can Cause Error '401 Unauthorized' From The Channels REST API?
  • What Is Meant By Channels Error 4200?
  • Why Does My Channels Event Report Error "The 'pusher' namespace is reserved for internal usage"?
  • My Channels Application Is Encountering An Error Code, What Does This Mean?
  • Why Am I Seeing The Error "There was a problem creating your WebHook, please try again" When Trying To Add A Channels Webhook?
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